FREQUENTLY ASKED QUESTIONS

General

We offer our same-day delivery to every major city in the Metro Vancouver area. If you are outside of Metro Vancouver we will ship your order with Canada Post.

Same-Day delivery cities:
Vancouver (North, West),  Burnaby, Coquitlam/Poco, New West, Richmond, Maple Ridge, Pitt Meadows, Surrey, Delta

Canada Post 2-Day Shipping
All of Canada

Your order will be discreetly packaged and vacuum-sealed to protect and maintain your privacy. We delivery using mailers or nondescript boxes with no indication of what is inside.

If you are not happy with our product or services, contact our customer service team with your order number. 

Phone or text: 844-604-9333

Please text ‘cancel’ to toll free 844-604-9333 with your order number.

To change your order you will need to cancel and place a new order.

To earn points you can:

  • – review a product for 100 points
  • – make purchases $10 spent will get you 10 points


Please contact us for more information on how to earn points in different ways.

Payment and Delivery

Deliveries go on till 12:00AM but last call is at 6:00PM PM for same-day delivery. We guarantee same-day delivery. 

6:00PM is the cutoff for same-day delivery. All orders placed after 6pm will be delivered the next day. 

Orders shipped by Canada Post will be shipped with 2-day shipping.

Metro Vancouver
Free delivery on all same-day orders!

Canada-Wide
There is a flat fee of $15 for Canada Post shipping. Shipping will be free if you spend $200 or more. 

We have a minimum order of $50. 

We accept interac E-transfers.

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